Last updated: 06/11/2026

Hotel Copamar values the privacy of its guests and visitors. This Privacy Policy explains, in a simple way, how we collect, use, and protect the personal data provided by you when accessing our website, contacting us, or making a reservation.

1. Data We May Collect

We may collect information provided directly by you, such as:

  • Full name;

  • Email address;

  • Phone number;

  • Reservation details, such as check-in and check-out dates, number of guests, and accommodation type;

  • Payment information, when applicable;

  • Messages sent through contact forms or customer service channels.

We may also automatically collect certain browsing information, such as IP address, device type, browser used, pages accessed, and cookies.

2. How We Use Your Data

The collected data may be used to:

  • Process and confirm reservations;

  • Contact you regarding your stay;

  • Send reservation-related information;

  • Respond to questions, requests, or messages sent through the website;

  • Improve the website browsing experience;

  • Comply with legal, regulatory, and tax obligations;

  • Analyze website traffic and performance.

3. Payments

Payments made through the website may be processed by third-party payment platforms, such as Stripe. In these cases, payment data is handled directly by the responsible platform, in accordance with their own security and privacy policies.

Hotel Copamar does not store full credit card details on its systems.

4. Data Sharing

We may share personal data only when necessary to provide our services, for example:

  • With reservation and payment platforms;

  • With technology, hosting, website maintenance, and management system providers;

  • When required by law, court order, or competent authority.

We do not sell your personal data.

5. Cookies and Browsing Technologies

Our website may use cookies and similar technologies to improve navigation, understand how visitors use the site, and support marketing initiatives and performance analytics.

You can configure your browser to block or delete cookies, but some website features may not function properly.

6. Data Security

We adopt technical and organizational measures to protect personal data against unauthorized access, loss, alteration, disclosure, or misuse.

Despite our efforts, no system is entirely secure. Therefore, we recommend that you also take precautions when browsing the internet and sharing personal information.

7. Your Rights

In accordance with the General Data Protection Law (LGPD), you may request, where applicable:

  • Confirmation of the processing of your data;

  • Access to your personal data;

  • Correction of incomplete, inaccurate, or outdated data;

  • Deletion or anonymization of data, when possible;

  • Information about the sharing of your data;

  • Revocation of consent, when processing depends on consent.

To exercise your rights, please contact us through the channels provided below.

8. Data Retention

Personal data will be kept for as long as necessary to fulfill the purposes described in this Policy, provide the contracted services, meet legal obligations, and protect the rights of Hotel Copamar.

9. Links to Third-Party Websites

Our website may contain links to third-party websites or services. Hotel Copamar is not responsible for the privacy practices of those sites. We recommend that you read the privacy policies of each service you access.

10. Changes to This Policy

This Privacy Policy may be updated periodically. The most recent version will always be available on this page.

11. Contact

If you have any questions about this Privacy Policy or the processing of your personal data, please contact Hotel Copamar via our phone or email: